Privacy Policy

Last updated: 05 November 2026

Identity and Role of the Data Controller

reportaix acts as the data controller for the purposes of UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through our website, which serves as a professional hub for live television production topics including studio equipment integration, camera techniques, acoustic optimisation, lighting setups and production processes.

Scope of This Notice

This privacy notice applies to all visitors to our website who are located in the United Kingdom. It covers data collected when you browse our pages, submit the contact form or interact with our cookie banner. It does not cover third-party websites linked from our content.

Categories of Personal Data Collected

We collect contact details such as name, email address and any message content you provide through the contact form. We also obtain technical data including IP address, browser type, device information and usage statistics from cookies and similar technologies. Sources include direct input from you and automatic collection via website analytics tools.

Purposes of Processing and Legal Bases

We process contact data to respond to enquiries under the legal basis of legitimate interests. Usage data is processed to improve site functionality and for analytics under legitimate interests. Cookie data for essential operations relies on legitimate interests while non-essential cookies require consent under PECR. No processing occurs for marketing without separate consent.

Requirement to Provide Data

Providing contact details via the form is voluntary. Refusal will simply prevent us from responding to your message. Technical data is collected automatically; disabling cookies may limit certain site features but will not stop core browsing.

Cookies and Similar Technologies

Our site uses cookies for essential functionality and optional analytics. Details of each category, duration and purpose are set out in the separate Cookie Policy accessible via the site-wide cookie banner. You can manage preferences at any time through the banner controls.

Processors, Recipients and Legal Disclosures

Personal data may be shared with service providers such as hosting companies, email delivery platforms and analytics providers acting as processors under contract. We may disclose data where required by law, for example to regulatory authorities or in response to valid legal requests.

International Transfers

Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations where available or standard contractual clauses approved by the Information Commissioner’s Office to ensure appropriate safeguards.

Retention Periods

Contact form data is retained for twelve months after the last correspondence. Technical logs are kept for up to twenty-four months for security and analytics purposes. Cookie data expires according to the durations stated in the Cookie Policy. Criteria for longer retention include legal obligations or ongoing disputes.

Security and Data Minimisation

We apply technical measures including encryption in transit, access controls and regular security reviews. Data collection is limited to what is necessary for the stated purposes. While we take reasonable steps we cannot guarantee absolute security against all threats.

Data Subject Rights

You have the right to access, rectification, erasure, restriction, portability and objection under UK GDPR. Requests can be made by emailing info@nfts.co.uk or writing to Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. We will respond within one month, extendable by two further months for complex requests.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time via the cookie banner or by contacting info@nfts.co.uk. You may also object to any direct marketing; we do not currently conduct profiling or automated marketing.

Right to Complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage you to contact us first at info@nfts.co.uk or 01494 671234 to resolve concerns.

Children and Age Restrictions

Our website content is intended for professionals and adults. We do not knowingly collect personal data from individuals under eighteen years of age. If we become aware of such collection we will delete the data promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects. Simple analytics are used only to understand aggregate site usage.

Policy Changes

We may update this notice to reflect legal or operational changes. The effective date will be shown at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.